Resident Portal

The following items listed below are the responsibility of the Condominium Unit Owner and not the Condominium Association.

  • Water Lines that serve the unit only
  • Air Conditioner Units – Life expectancy 10 yrs
  • Air Conditioner Pads
  • Hot Water Heaters – Life expectancy 10 yrs
  • Furnaces
  • Dishwasher – Life expectancy 10 yrs
  • Toilets
  • Shower Heads
  • Condensation Lines – Should be Cleaned twice a year at a minimum
  • Dryer Vents – Should Be Cleaned Yearly
  • Washing Machine hoses & connections – Should Be Checked & Replaced if hoses are cracked or worn same applies to fittings.
  • Sprinkler Heads
  • Fireplaces
  • Storage lockers on the porches of each unit
  • Interior partitions, interior and exterior doors, windows, pipes conduits, ducts, switches, vents, wiring, ventilation, air conditioning, plumbing, electrical power, lighting, telephone services and television reception.

In the event of a leak:

  • Unit owners should first determine if the leak is originating from their unit and their pipes alone by shutting off their water valve, if the water stops it is most likely coming from your unit. Contact a plumber directly.
  • If the leak appears to be coming from an above or below unit, contact the homeowners to see if it is a unit-to-unit problem prior to reaching out to management. Be advised water runs downhill and could possibly cause further damage to units below if the leak is on the 2nd or 3rd floors. In some cases, claims must be made on the association policy.
  • The owner of the unit where the leak originated is responsible for payment of the master association’s deductible. If the loss does not reach the deductible, no claim will be filed and the homeowner is responsible for payment of any necessary repairs.
  • If management has to come out to determine the source of the leak in your unit, homeowners are subject up to a $200 charge if it is determined to not be the main water source of the leak.

* Please Note: Per the Maryland Condominium Act, Homeowners are responsible for up to the first $10,000.00 of the master insurance deductible for a claim that started from their unit. It is in your best interest to make sure you check your Homeowner’s Policy to make sure you have the correct coverage. 

In the event of a leak:

  • Unit owners should first determine if the leak is originating from their unit and their pipes alone by shutting off their water valve, if the water stops it is most likely coming from your unit. Contact a plumber directly.
  • If the leak appears to be coming from an above or below unit, contact the homeowners to see if it is a unit-to-unit problem prior to reaching out to management. Be advised water runs downhill and could possibly cause further damage to units below if the leak is on the 2nd or 3rd floors. In some cases, claims must be made on the association policy.
  • The owner of the unit where the leak originated is responsible for payment of the master association’s deductible. If the loss does not reach the deductible, no claim will be filed and the homeowner is responsible for payment of any necessary repairs.
  • If management has to come out to determine the source of the leak in your unit, homeowners are subject up to a $200 charge if it is determined to not be the main water source of the leak.

* Please Note: Per the Maryland Condominium Act, Homeowners are responsible for up to the first $10,000.00 of the master insurance deductible for a claim that started from their unit. It is in your best interest to make sure you check your Homeowner’s Policy to make sure you have the correct coverage. 

Take Preventative measures by conducting a monthly inspection of your HVAC and Hot Water Heater located in the utility closet and change your air filter regularly.

Contact US Today!

For all your homeowner needs, count on us to provide compassionate and professional day-to-day management for you and your neighborhood.